How can we help?

Getting Started

Quickstart: your first AI video in 3 minutes

Go from a blank prompt to a finished, ready-to-share video.

3 min read

Billing & Plans

How credits work

What a video costs, why longer videos cost more, and how top-ups roll over.

2 min read

Creating Videos

Writing prompts that generate great videos

The prompt patterns that consistently produce cinematic, on-brand output.

4 min read

Creating Videos

Which aspect ratio should I choose?

9:16 vs 1:1 vs 16:9 — where each one wins.

2 min read

Creating Videos

Turning a photo into a moving video

Upload from phone or desktop and animate an image into a short clip.

3 min read

Editor & Timeline

Timeline editor basics

Trim, reorder scenes, add captions and swap music.

4 min read

Editor & Timeline

Setting up your Brand Kit

Logo, colours and fonts applied automatically to every video.

2 min read

Creating Videos

Series: creating consistent content in batches

Create multiple related videos with a consistent topic, style and format, then download each finished file when it is ready.

3 min read

Creating Videos

Uploading your finished video to socials

How to take your downloaded ClipForge video to TikTok, Reels, Shorts and more.

3 min read

Billing & Plans

Upgrading, downgrading & cancelling

How plan changes affect your credits and renewal date.

2 min read

Getting Started

Privacy, ownership & AI training

Your uploads and generated videos are yours — never used to train models.

2 min read